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Terms of Use

Effective Date: January 1, 2024

1. Acceptance of Terms

Welcome to Ultriva Masterclass. By accessing or using our website, enrolling in our programs, or engaging with our services, you agree to be bound by these Terms of Use and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using this site and our services.

2. Changes to Terms

We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting to this page. Your continued use of our website or services after any such changes constitutes your acceptance of the new terms. We encourage you to review these terms periodically.

3. Use of Website

Permitted Use

You may use our website for lawful purposes only and in accordance with these Terms of Use. You agree not to:

  • Use the website in any way that violates applicable laws or regulations
  • Transmit any harmful or malicious code, viruses, or other destructive material
  • Attempt to gain unauthorized access to any portion of the website or systems
  • Interfere with or disrupt the website or servers
  • Collect or harvest personal information about other users
  • Use automated systems (bots, scrapers) without our written permission
  • Impersonate any person or entity or misrepresent your affiliation

Account Security

If you create an account on our website, you are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You must notify us immediately of any unauthorized use of your account.

4. Intellectual Property Rights

Our Content

All content on this website, including text, graphics, logos, images, audio clips, video, data compilations, software, course materials, and methodologies (collectively, "Content"), is the property of Ultriva Masterclass or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws.

Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our website and materials for personal, non-commercial purposes. This license does not include:

  • Resale or commercial use of our website or its contents
  • Collection and use of product listings or descriptions
  • Derivative use of our website or its contents
  • Downloading or copying of account information for the benefit of another party
  • Any use of data mining, robots, or similar data gathering tools

Trademarks

"Ultriva Masterclass," our logo, and other marks are trademarks of Ultriva Masterclass. You may not use these marks without our prior written permission.

5. Program Enrollment and Services

Enrollment

Enrollment in our programs is subject to availability and acceptance. We reserve the right to refuse enrollment to any applicant at our sole discretion.

Program Fees

All fees are quoted in the currency specified and are subject to change. Payment terms will be specified in your enrollment agreement. Fees are non-refundable except as specified in our refund policy.

Cancellation and Refund Policy

  • Full refund if cancellation occurs more than 14 days before program start date
  • 50% refund if cancellation occurs 7-14 days before program start date
  • No refund for cancellations within 7 days of program start date
  • No refund after program commencement
  • Exceptions may be made for documented medical or emergency circumstances at our discretion

Program Modifications

We reserve the right to modify program content, schedules, or coaches due to unforeseen circumstances. We will make reasonable efforts to notify participants of significant changes in advance.

6. User-Generated Content

If you submit or post content to our website (testimonials, comments, feedback), you grant us a worldwide, non-exclusive, royalty-free, perpetual license to use, reproduce, modify, publish, and distribute such content in any media.

You represent that:

  • You own or have the necessary rights to the content you submit
  • The content does not violate any third-party rights
  • The content is not defamatory, obscene, or otherwise objectionable

We reserve the right to remove any user-generated content at our discretion without notice.

7. Confidentiality

Program participants may be exposed to confidential information about our teaching methods, proprietary frameworks, and other participants. You agree to maintain the confidentiality of such information and not disclose it to third parties without written permission.

Video recordings of coaching sessions may only be used for personal development and may not be shared publicly or distributed without explicit written consent.

8. Code of Conduct

All participants must maintain professional and respectful conduct during programs and interactions with coaches and other participants. We reserve the right to remove any participant who:

  • Engages in disruptive, disrespectful, or inappropriate behavior
  • Harasses, intimidates, or discriminates against others
  • Violates confidentiality agreements
  • Fails to meet attendance or participation requirements

Removal for code of conduct violations will result in forfeiture of all fees without refund.

9. Disclaimers and Limitations of Liability

No Guarantees

While we are committed to excellence in our programs, we do not guarantee specific results, career advancement, or business outcomes. Individual results vary based on numerous factors beyond our control.

Website Disclaimer

Our website and services are provided "as is" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

Limitation of Liability

To the fullest extent permitted by law, Ultriva Masterclass, its directors, employees, coaches, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services, even if we have been advised of the possibility of such damages.

Our total liability for any claims arising from your use of our services shall not exceed the amount you paid for the specific service giving rise to the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless Ultriva Masterclass and its officers, directors, employees, coaches, and affiliates from any claims, liabilities, damages, losses, and expenses (including legal fees) arising from:

  • Your violation of these Terms of Use
  • Your violation of any third-party rights
  • Your use of our website or services
  • Any content you submit or post

11. Third-Party Links

Our website may contain links to third-party websites. These links are provided for convenience only. We do not endorse or assume responsibility for the content, privacy policies, or practices of third-party sites. You access such sites at your own risk.

12. Privacy

Your use of our website and services is also governed by our Privacy Policy, which is incorporated into these Terms of Use by reference. Please review our Privacy Policy to understand our data practices.

13. Governing Law and Jurisdiction

These Terms of Use shall be governed by and construed in accordance with the laws of New South Wales, Australia, without regard to its conflict of law provisions.

Any disputes arising from these Terms of Use or your use of our services shall be subject to the exclusive jurisdiction of the courts of Sydney, New South Wales, Australia.

14. Dispute Resolution

In the event of any dispute, claim, or controversy, the parties agree to first attempt to resolve the matter through good-faith negotiation. If negotiation is unsuccessful, the parties agree to submit to mediation before pursuing litigation.

15. Severability

If any provision of these Terms of Use is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

16. Entire Agreement

These Terms of Use, together with our Privacy Policy and any program enrollment agreements, constitute the entire agreement between you and Ultriva Masterclass regarding your use of our website and services.

17. Contact Information

If you have questions about these Terms of Use, please contact us:

Ultriva Masterclass
Level 12, 345 George Street
Sydney NSW 2000, Australia
Email: [email protected]
Phone: +61 2 7555 9807

These Terms of Use were last updated on January 1, 2024.

Ultriva Masterclass

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Contact Us

Level 12, 345 George Street
Sydney NSW 2000, Australia

Phone: +61 2 7555 9807

Email: [email protected]

Mon-Fri: 9:00-17:30, Sat: 10:00-14:00

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